CareSouth Medical & Dental hiring Ryan White Certified Medical Assistant in Baton Rouge, Louisiana, United States | LinkedIn (2024)

PRIMARY RESPONSIBILITIES:

• Knowledge and understanding of Employee Handbook.
• Carry out the meaning of the CSMD Mission and Vision statements.
• Practice a culture of safety to reduce or prevent the risk of injury, claims, loss, or liability by utilizing the Risk Management and Infection Control Plan.
• Perform responsibilities with a high-quality standard to yield improved compliance, quality, and patient outcome measures by adhering to the Quality Improvement Plan.
• Be present and ready for work as scheduled.
• Attend in-service training, departmental meetings, and community events.
• Work cohesively with team members.
• Greets patients, families, and providers in a courteous, friendly, and professional manner.
• Effectively, comprehensively utilizes the electronic medical record (EMR), CAREware, and STI Tracking Tools by entering data, documenting, tracking, and managing patient care promptly and accurately.
• Assist in patients' access and engagement in medical and supportive services while working to address patients' knowledge, communication, and literacy gaps, and enhance health-promoting behaviors.
• Works to ensure efficient patient flow and coordinate related activities to ensure the delivery of quality care.
• Works with the RW Program Manager to maintain and coordinate activities for special projects and activities.
• Comprehensively prepares exam rooms according to clinical standards, specific procedures, and providers' needs for all visits.
• Ensures providers have everything needed to provide high-quality, patient-centered care.
• Triages patients by obtaining vitals and documenting chief complaints/reasons for visits, and health history information in the EMR.
• Administers oral, IM, SC Meds (injections) per Provider's orders and as applicable.
• Facilitates office lab tests, blood draws, and obtaining other specimens either directly or through coordination with Lab vendor according to Provider's orders and as applicable.
• Follow-ups on lab orders and ensures appropriate, accurate, timely documentation is available for clinical decision-making.
• Disseminates the Treatment Plan/Office Visit summary to the patient at the end of each visit.
• Follows up with specialty referrals and ensures all information is documented in the record and Provider notes any alerts.
• Coordinates referrals with Referral Coordinators and Medical Records teams.
• Completes and submits requests for Prior Authorization in collaboration with Provider.
• Works with the Patient Support Assistants/Front Desk to schedule follow-up visits for patients.
• Works closely with Providers to assist patients in managing HIV and all chronic diseases according to Treatment Plans.
• Monitors patient tracking tools to ensure clients with positive STI screening are linked to treatment.
• Performs duties according to Certification as Medical Assistant.
• Follows clinical standards and guidelines of OSHA, CLIA, NCQA, PCMH, Meaningful use, HRSA, and all payor sources.
• Follows and actively participates in CareSouth's Quality Management Plan and adheres to standards of improvement accordingly.
• Educates clients regarding disease processes.
• Communicates with Ryan White (RW) Care Team on no-show appointments daily to maintain a connection to care.
• Will participate in Patient Case conferences as directed.
• Will assist in CQI efforts with the RW Program Manager and Ryan White Clinical Director as needed.
• Will attend RW departmental meetings.
• Responsible for communication and referrals to outside HIV/AIDS service organizations.
• Assists in maintaining rosters and documentation of minimum required standards of care for all HIV clients per HRSA-HAB Guidelines.
• Works closely assisting the RW medical providers during the routine medical appointment visit.
• Participates in community activities, such as health fairs, department outreach, etc.
• Performs any other duties as assigned.

REQUIREMENTS

• Certified Medical Assistant
• Must have knowledge and experience using Electronic Medical Records; must have strong computer skills.
• Excellent verbal and written communication skills.
• Must have exceptional interpersonal communication skills.
• Must be able to effectively resolve conflicts.
• Performs all job responsibilities in full compliance with all applicable laws, rules, regulations, policies, and procedures.

SUPERVISES N/APhysical Requirements:

• Visual acuity - always
• Hand - eye coordination - always
• Lifting approximately 10-15 lbs., Pushing, Pulling - sometimes
• Stooping, Bending, and Standing - sometimes
• Walking- frequent; short distances

WORK ENVIRONMENT:

• Indoor, environmentally controlled
• Exposure to disease or infections
• No vibrations
• Exposure to artificial and/or natural light
• Exposure to outdoor weather elements

TRAINING Relias Track A Non-ClinicalRelias CareSouth OnboardingPERFORMANCE MANAGEMENT EVALUATION TYPEOperations