Bureau of the Fiscal Service (2024)

Bureau of the Fiscal Service (1)

Contacts for the Public

If you received a delinquent debt notice from the US Treasury or are missing money from your federal tax refund, federal salary, or federal benefits, you owe a debt.

  • To obtain information on whether your tax refund or federal payment was reduced or offset, you can call 800-304-3107 and select option 1 to hear an automated message of the amount, date and creditor agency or agencies you owe the debt to.
  • To obtain a copy of your debt collection letter or 'offset notice' fax your request to the Treasury Department at 205-912-6155. Requests can take up to four weeks during tax season due to high volume.

For additional questions about your debt or the offset of a federal payment, you must contact the agency to whom you owe the debt. That agency maintains your records and makes all decisions regarding your debt, repayment plan, refunds and removal from the Treasury Offset Program. The TOP Interactive Voice Response (IVR) system at 800-304-3107 can provide an automated message on who to call for your specific debt.

If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services (TRS).

TOP Interactive Voice Response System

Provides automated information regarding a current offset (reduction) of your tax refund or other federal payment.
800-304-3107

Cross Servicing

Contact if you have received a delinquent debt notice from the U.S Treasury and need additional information regarding your payment options.
888-826-3127

Questions about payments received from the government (checks or direct deposit):

Federal Disbursem*nt Services and Modernization, Innovation, and Payment Resolution
855-868-0151

Internal Revenue Service

800-829-1040
www.irs.gov

Social Security Administration

800-772-1213
www.ssa.gov

Contacting a specific Fiscal Service program or service

If you know the exact name of the program or service you’re trying to reach, use the online comment form to send us an email.

COMMENT FORM

Fiscal Service Programs

Bureau of the Fiscal Service (2)

Administrative Resource Center (ARC) Shared Services

https://arc.fiscal.treasury.gov/contact/contact-us/

Bureau of the Fiscal Service (3)

Treasury Financial Manual

tfm@fiscal.treasury.gov

Bureau of the Fiscal Service (4)

Do Not Pay

https://fiscal.treasury.gov/dnp

855-837-4391
donotpay@fiscal.treasury.gov

Bureau of the Fiscal Service (5)

TreasuryDirect

https://www.treasurydirect.gov/contact-us/

Contacts for Other Audiences

Congressional Inquiries

202-504-3502
CongressionalInquiries@fiscal.treasury.gov

Media Inquiries

202-504-3535
Media.Relations@fiscal.treasury.gov

Office of Legislative and Public Affairs

202-504-3502

Regional Financial Centers

Federal Disbursem*nt Services

816-414-2100

Modernization, Innovation, and Payment Resolution

855-868-0151

Mailing Addresses

Washington, DC Area

Department of the Treasury
Bureau of the Fiscal Service

3201 Pennsy Drive, Building E
Landover, MD 20785

Parkersburg, WV Area

Bureau of the Fiscal Service
Warehouse and Operations Center, Dock 1
257 Bosley Industrial Park Drive
Parkersburg, WV 26101
Bureau of the Fiscal Service (2024)

FAQs

Why am I getting a letter from the US Department of Treasury Bureau of Fiscal Service? ›

The Bureau of the Fiscal Service in the Department of the Treasury collects overdue (delinquent) nontax debt for other federal agencies. If you owe money to a federal agency and you did not pay it on time, you have a delinquent debt. You will receive a letter first from the agency to whom you owe the debt.

Why would I get a check from the Bureau of Fiscal Service? ›

The Bureau of the Fiscal Service (BFS), which is part of the Treasury Department, initiates refund offsets to outstanding federal agency debts or child support, state income tax obligations and unemployment compensation debts. These offsets are referred to as Treasury Offset Program (TOP) offsets.

Is US Department of Treasury Bureau of Fiscal Service real? ›

On October 7, 2012, Treasury Secretary, Timothy Geithner issued Treasury Order 136-01 creating the Bureau of the Fiscal Service, consolidating the operations of the Bureau of the Public Debt and the Financial Management Service.

What does the IRS Bureau of Fiscal Service do? ›

National Financial Critical Infrastructure – The bureau is responsible for key government resources essential to the operation of the economy and government, including disbursing federal payments, revenue collections, cash reporting, and financing.

Why did the Treasury send me a letter? ›

If you do not pay the agency, the debt then goes to Treasury and we send you a letter about that debt. The letter tells you what agency you owe money to, how much you owe, and how you can pay.

What does the Treasury Department investigate? ›

Advising on domestic and international financial, monetary, economic, trade and tax policy; Enforcing Federal finance and tax laws; Investigating and prosecuting tax evaders, counterfeiters, and forgers.

What is the difference between the IRS and the Department of Treasury? ›

The IRS is a bureau of the Department of the Treasury and one of the world's most efficient tax administrators. In fiscal year 2020, the IRS collected almost $3.5 trillion in revenue and processed more than 240 million tax returns. The IRS spent just 35 cents for each $100 it collected in FY 2020.

What does a fiscal department do? ›

Principal functions are as follows: Establish appropriate fiscal policies to carry out the state's programs. Prepare, explain, and administer the state's annual financial plan (budget), which the Governor is required under the State Constitution to present by January 10 of each year.

How do I speak to a live person at the Bureau of Fiscal Services? ›

Visit the California Department of Tax and Fee Administration's (CDTFA) website, email the CDTFA, find a local office, or view their directory. Customer service phone numbers: Toll free number: 1-800-400-7115. TDD service from TDD phones: 1-800-735-2929.

Why did I only get half of my tax refund? ›

All or part of your refund may be offset to pay off past-due federal tax, state income tax, state unemployment compensation debts, child support, spousal support, or other federal nontax debts, such as student loans.

Can BFS take your whole refund? ›

The BFS can seize some or all of your refund if you owe federal or state back taxes. It also can seize your refund if you default on child support or student loan debts. Owing your state unemployment compensation can trigger a refund offset. You can contact the BFS and IRS if you think a mistake has been made.

Why is my refund so low? ›

If you owe money to a federal or state agency, the federal government may use part or all of your federal tax refund to repay the debt. This is called a tax refund offset. If your tax refund is lower than you calculated, it may be due to a tax refund offset for an unpaid debt such as child support.

Why am I getting a letter from the IRS Department of Treasury? ›

Most IRS letters and notices are about federal tax returns or tax accounts. Each notice deals with a specific issue and includes any steps the taxpayer needs to take. A notice may reference changes to a taxpayer's account, taxes owed, a payment request or a specific issue on a tax return.

How do I know if I owe the Department of Treasury? ›

Contacts for the Public

To obtain information on whether your tax refund or federal payment was reduced or offset, you can call 800-304-3107 and select option 1 to hear an automated message of the amount, date and creditor agency or agencies you owe the debt to.

Why did I receive a check from the US Department of the Treasury Bureau of the Fiscal Service Reddit? ›

It is possible that for some reason your payment didn't get applied correctly, and the IRS computer automatically sent it back to you in a check. If that happened it's better to call the IRS before cashing the check; they might want you to void it instead.

How do I find out why I received a check from US Treasury? ›

If you received a check or EFT (Electronic Funds Transfer) payment from Treasury and don't know why it was sent to you, the Bureau of the Fiscal Service Call Center can help. The Bureau of the Fiscal Service Call Center can be reached by calling 1-855-868-0151, Option 2.

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