Best Service Coordinator Job Description Template | Workstream ATS (2024)

Job Title: Service Coordinator

Job Summary: We are seeking a highly organized and detail-oriented Service Coordinator to join our team. The Service Coordinator will be responsible for managing and coordinating all aspects of our service operations, including scheduling, dispatching, and customer service. The ideal candidate will have excellent communication skills, be able to multitask, and have a strong customer service orientation.

Responsibilities:

  • Manage and coordinate all aspects of service operations, including scheduling, dispatching, and customer service
  • Ensure timely and efficient delivery of services to customers
  • Monitor service requests and assign technicians to appropriate jobs
  • Communicate with customers to schedule appointments and provide updates on service status
  • Maintain accurate records of service requests, work orders, and customer interactions
  • Collaborate with other departments to ensure smooth service delivery
  • Identify opportunities for process improvement and implement changes as needed

Requirements:

  • Bachelor's degree in business administration or related field
  • 2+ years of experience in service coordination or related field
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Customer service orientation
  • Proficiency in Microsoft Office and service management software

Physical Demands:

The Service Coordinator may be required to sit or stand for extended periods of time and may need to lift up to 25 pounds. The position may also require occasional travel to customer sites.

Salary:

The salary for this position will be commensurate with experience and qualifications.

Benefits:

We offer a comprehensive benefits package, including health insurance, dental insurance, vision insurance, 401(k) plan, and paid time off.

Best Service Coordinator Job Description Template | Workstream ATS (2024)

FAQs

What are the duties and responsibilities of a service coordinator? ›

As a service coordinator, your role is to manage and provide access to necessary supportive services in the community, provide case management services as needed and requested, and develop programs and resources that support wellness for the entire resident population.

How do I write a job description for a coordinator? ›

Works independently performing a wide range of complex and confidential administrative and clerical duties to support program/event/forum/business unit. Communicates with and provides services to a wide range of internal and external contacts. Anticipates and resolves problems; updates supervisor on status of projects.

What is a member services coordinator's job description? ›

Job Overview

They target potential members to increase membership, improve membership retention by highlighting the benefits of membership, and review and make recommendations regarding membership criteria, categories, and dues.

What are 3 duties of a coordinator? ›

Coordination - organizing the various parts of an activity to enable collaboration and efficient communication. Advisory - giving information or advice or a recommendation about what should be done. Training and awareness – teaching and raising awareness of access and privacy responsibilities.

What are the job duties of a career services coordinator? ›

What responsibilities will I have?
  • Design and implement career preparation activities, resources, and career events for students involving the job search such as resume writing, interviewing, professional dress, etc.
  • Regularly communicate career and internship opportunities to students.

What is a sample coordinator job description? ›

As a sample coordinator, you are the first line of contact for designers submitting new merchandise to your employer. Your responsibilities involve organizing and cataloging these new samples, as well as determining whether the clothing or accessories fit with your company's branding strategy.

What is the role of a service program coordinator? ›

The program coordinator will be responsible for developing effective programs, overseeing activities and details, and measuring overall success. Their duties will consist of managing various administrative tasks, tracking the budget, and ensuring that the program meets company goals.

What is the best way to describe a coordinator? ›

A Coordinator , or Project Coordinator, is responsible for helping oversee the successful completion of projects and events. Their duties include performing specialized tasks, managing a team of staff members and establishing relationships with vendors and freelance professionals.

What are the duties and responsibilities of a support coordinator? ›

Your support coordinator should work with you, your family and carers to:
  • explore different ways you can exercise your choice and control.
  • help you communicate about how you prefer your supports to be delivered.
  • find providers who can meet your needs.
  • create opportunities for you to do these activities more independently.

What are the duties and responsibilities of staff coordinator? ›

Staffing Coordinator responsibilities include:
  • Overseeing all staffing needs and operations of the company.
  • Liaising with recruiting agencies to fill vacancies in a timely manner.
  • Supporting candidate screening and hiring processes.

What is a community services coordinator job description? ›

Under general supervision, assists in the organization, promotion, coordination and supervision of programs and personnel for the Community Services Department; performs other related duties as assigned.

How do you write a catchy job description? ›

Hints for Writing Job Descriptions
  1. Write in a concise, direct style.
  2. Always use the simpler word rather than the complicated one; keeping sentence structure as simple as possible. ...
  3. Use descriptive action verbs in the present tense (for example: writes, operates, or performs).
  4. Avoid abbreviations and acronyms.

How do you write a brief description of your duties? ›

Briefly summarize the job's essential duties in one statement, then create a list of daily responsibilities. List duties in order from most to least important. Give yourself enough responsibilities to make the job worthwhile, but not so many that it seems unreasonable or overwhelming.

How do you write a good position description? ›

Detailed job description template
  1. define the job title, salary, type of employment (for example full-time or part-time) and who the role reports to.
  2. the purpose of the position.
  3. key duties and responsibilities.
  4. academic or trade qualifications required.
  5. previous work experience or skills you want in your new employee.

What does service coordination mean? ›

The service coordinator builds and sustains an ongoing relationship with the individual and their family through facilitating the Individual Program Plan (IPP) process. Through this process, the service coordinator assists individuals and their family members in identifying needs and accessing services and resources.

What is a parts service coordinator job description? ›

Purpose: Responsible for receiving and delivery of parts and accessories within the service department. In addition, perform customer service, overall organizational promotion, and stocking duties.

What are the responsibilities of a service desk coordinator? ›

A Service Desk Coordinator manages help desk professionals like Service Desk Agents in their day-to-day activities of customer support. They take over problem-solving for more complex problems, troubleshoot technical issues and update functional systems, as well as create work schedules and train new employees.

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